Shipping
Our core team is based in Batam, Indonesia and United Kingdom, so all customized items will be dispatched from these locations depending which is the nearest.
For ready products, if you place your order before 2pm, it will be dispatched the next day.
Most of our customized products require 2-3 working days to process and may take 4-7 days depending on the complexity.
For shipping within the United Kingdom, it will take around 2-7 days. Shipping within Indonesia takes around 2-5 days.For international deliveries, please expect 7-14 working days.
We offer Free Delivery within United Kingdom for order above £25, otherwise a flat fee of £3 applies.
Please feel free to contact us if you require further assistance.